Overview
This guide explains how to add email aliases for a user in Office 365, allowing them to receive emails sent to different email addresses in a single mailbox. This is useful for managing multiple roles or departments within a single account.
Prerequisites
• Administrative access to the Office 365 admin centre.
• The primary email account to which aliases will be added.
Procedure
1. Sign Into the Office 365 Admin Centre a. Navigate to the Office 365 portal and log in with your administrative credentials. b. Access the admin centre dashboard.
2. Locate the User Account a. From the admin centre, select 'Users' > 'Active users'. b. Find and choose the user account you wish to add aliases to.
3. Add Email Aliases a. In the user's profile, click on 'Mail' and then 'Email aliases'. b. Select 'Add an alias' and enter the new email address you wish to associate with this account. Make sure to use the same domain or any verified domain in your Office 365 setup.
4. Save Changes a. Review the new alias to ensure it is correct. b. Save the changes. It may take up to 24 hours for the new alias to become active.
Conclusion
The email alias has been successfully added, allowing the user to receive emails addressed to different aliases in their primary mailbox. Should there be any questions or issues with setting up or managing email aliases, HSJ Hosting support is available to provide assistance.
