Overview
This guide provides instructions for archiving emails in Office 365, which helps in managing the mailbox size and keeping important emails accessible without cluttering the inbox.
Prerequisites
• Sign-in credentials for the Office 365 account.
• Understanding of the organisation’s policies on email retention and archiving.
Procedure
1. Access the Outlook Web App a. Log in to the Office 365 portal and navigate to the Outlook app. b. Go to the Mail view where you see your list of mail folders.
2. Enable Archive Mailbox a. Click on 'Settings' (gear icon) and select 'View all Outlook settings' at the bottom. b. Under the 'Mail' tab, choose 'Archive' and follow the prompt to enable the Archive mailbox if not already active.
3. Archive Individual Emails a. Select the emails you wish to archive in your inbox or any other folder. b. Right-click and choose 'Move to' then 'Archive' to manually archive selected emails.
4. Set Up Automatic Archiving a. In the 'Settings' menu, go to 'Mail' > 'Automatic processing' > 'Retention policies'. b. Apply a suitable retention policy that includes archiving to the selected messages or folders.
5. Review and Organise Archived Emails a. In the folder pane, select the 'Archive' folder to view archived emails. b. Create additional folders within the Archive for better organisation if needed.
Conclusion
Your emails should now be successfully archived, keeping them secure and your inbox uncluttered. If you encounter any difficulties, HSJ Hosting support is on hand to assist with all your archiving needs.
