Overview
This guide details the process of creating and configuring resource mailboxes in Office 365, which are typically used for managing the booking of company resources like meeting rooms or equipment.
Prerequisites
• Administrative access to the Office 365 admin centre.
• A list of the resources (rooms or equipment) that require a mailbox.
Procedure
1. Access the Office 365 Admin Centre a. Log in to the Office 365 portal with your administrator account. b. Navigate to the admin centre home page.
2. Create a New Resource Mailbox a. In the admin centre, go to 'Resources' > 'Rooms & equipment'. b. Click on 'Add' to create a new resource mailbox.
3. Enter Resource Details a. Choose whether the resource is a room or piece of equipment. b. Fill in the required details such as the resource name, email address, and location.
4. Set Booking Options a. Specify the booking options such as maximum duration, booking lead time, and whether the resource can be scheduled by all users or only a select few.
5. Assign Permissions a. Determine who will manage the resource mailbox and assign them full access and 'Send As' permissions. b. Save the configuration and inform the relevant personnel of the new resource availability.
Conclusion
The resource mailbox is now established and ready for users to book through their Outlook calendars. If you require assistance with managing resource mailboxes or experience any setup issues, please contact HSJ Hosting support for further assistance.
