How to Reset Your Password on HSJ Hosts Portal

Overview
This guide outlines the steps for resetting your password on the HSJ Hosts Portal. Whether you've forgotten your password or wish to update it for security purposes, following this guide will ensure you can regain access to your account efficiently. In scenarios where you're unable to reset your password through the usual online method, we provide instructions on how to request a password reset via phone or email, necessitating three points of ID for identity verification to safeguard your account.

Prerequisites
Before you begin the password reset process, you should have:

• Access to the email account linked with your HSJ Hosts Portal account.
• Familiarity with your account details for identity verification if needed. For more information on ensuring account security, consider consulting:

Procedure

1. Initiating the Password Reset  
   a. Visit the HSJ Hosts Portal login page.  
   
   b. Locate and click on the "Forgot Password?" link beneath the login field.  
   
   

1. 
   
   c. Input the email address associated with your HSJ Hosts account and submit the request.  
   
   d. Check your email for a message from HSJ Hosts containing a password reset link. Ensure to check your spam or junk folder if it doesn't appear in your inbox.
   

2. Resetting Your Password  
   a. Follow the link in your email to the password reset page.  
   
   

2. 
   
   b. Enter and confirm your new password, ensuring it meets the portal's security standards.  
   
   c. Submit to update your password.
   

3. Alternative Password Reset Methods  
   a. If you're unable to reset your password online, contact HSJ Hosts support via phone or email to request a manual reset.  
   
   b. For identity verification, be prepared to provide three points of ID. This may include, but is not limited to, your account number, the last four digits of your bank card, a recent invoice number, or a valid government-issued ID.  
   
   

Conclusion
Resetting your password is crucial for maintaining the security of your HSJ Hosts Portal account. By following the outlined steps, you can ensure your account remains secure and accessible. In cases where online reset is not possible, our support team is ready to assist, with a robust verification process in place to protect your account. Always use a strong, unique password and consider updating it regularly to safeguard your online presence. For any additional help or information, our customer support is here to assist.

‍